Orygent Cookies and Similar Technologies

1. Scope

1.1 This policy covers cookies, local storage, SDK identifiers and equivalent technologies that store or read information on your device when you use orygent.com and the Orygent application.

1.2 The Operator is SMARTEDTECH SL (Legal Notice PUB-01). Questions: privacy@orygent.com.

2. Categories

2.2 The inventory of named cookies and storage keys, with provider, first/third party, expiry and category, is maintained in the registry inventory for PUB-03 and rendered in the "Manage" panel of the banner. Only technologies that are present on the measured surface are listed; the inventory is re-measured before each registry version.

3. Your choice

3.1 Where optional technology exists on a page, the banner offers Reject optional, Accept optional and Manage with equal prominence before any optional technology loads. Optional categories start off. Scrolling, continued browsing, closing the banner or creating an account does not turn them on.

3.2 Rejecting optional technology does not restrict access to the public site or to the application.

3.3 You may change or withdraw your choice at any time through the "Cookie settings" link in the footer. Withdrawal stops future optional storage and access, removes the Operator's optional cookies where technically possible, and is recorded as a legal.consent.withdrawn event. It does not affect the lawfulness of processing before withdrawal.

3.4 Your choice is recorded with the policy version, the categories chosen and the time. The record contains no page content and no full IP address.

3.5 A choice made on orygent.com applies to orygent.com only; it does not grant or deny permission on any other platform operated by the Operator.

4. Where no optional technology is present

4.1 Where the measured surface uses only strictly necessary technology, no banner is shown and this policy still applies and names the technologies in use. Server-side measurement that processes personal data is disclosed in the Privacy Notice (PUB-02).

5. Third-party services

5.1 Embedded third-party services (payment checkout, authentication, support chat) set their own cookies only when you use that function; the provider and its policy are named in the inventory panel.

6. Changes

6.1 The Operator updates this policy when a technology or provider changes. A change that adds an optional category asks for your choice again.

Platform-specific terms

Enterprise AI operations

1. The customer appoints tenant administrators who manage users, authority levels and data classes within the tenant. Actions with legal, financial or employment effect require approval by a human with the configured authority before execution; the service does not execute them automatically.

2. Employee data processed in the tenant is processed under the customer's instructions as controller; the DPA (DAT-01) applies.

3. Outputs are recommendations and drafts; decisions are the customer's.

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AI services: disclosure, limitations and human escalation

1. Disclosure. Where you interact with an AI system (chat, voice, agent, digital twin or generated content), the Operator tells you so at the start of the interaction and labels AI-generated or AI-manipulated content in accordance with Article 50 of Regulation (EU) 2024/1689. A voice or persona representing a real person is used only with that person's recorded permission.

2. Nature of outputs. AI outputs are generated from models and data that can be incomplete or wrong. They are information and assistance, not professional advice, and not a decision of the Operator. You remain responsible for decisions you take on the basis of an output. Where a decision has legal, financial, medical, educational or safety effect, the service routes it to a human reviewer or to you for decision, and the Operator does not make that decision automatically.

3. Human escalation. You may at any time request a human review of an AI interaction through support@orygent.com or the in-product escalation control; the Operator responds within 5 business days (consumer) or within the SLA (business).

4. Permitted use. You will not use AI features to impersonate a person without permission, to generate unlawful content, to circumvent safety controls, or to extract or reverse-engineer models. The Operator may suspend AI features for breach.

5. Recording and model use. Recordings, transcripts and uploads are used to provide the service to you. They are used to improve models only with your separate permission (purpose research_contribution), which you may withdraw at any time without affecting the service.

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